If your order has not yet shipped, please call us to see if we can still update your shipping address. Whether to fix a wrong address or change to another address altogether, if the label has not yet been printed, we should still be able to update the address in our system.
Once the label has been printed and the package is out for pickup from our warehouse, we are unable to change a wrong address en route, however UPS has an option for packages sent through them.
Orders Shipping Via UPS If your order is shipping through UPS you can sign up for UPS My Choice to update your address. This membership service will allow your to reroute your package and receive email updates about its progress. Depending upon your subscription, there may be a fee (around $15) to intercept and reroute the package.
Please see Shipping & Delivery for more information.